Welcome to Behind the Choreo with Natalie ("Behind the Choreo with Natalie," "we," "us," or "our"). These Policies & Terms explain how we handle personal information and the terms that apply when you use our website, register for our classes, or purchase our services. By using behindthechoreo.com, registering for a class, purchasing a class or membership, or submitting information through our website, you acknowledge and agree to these Policies & Terms.

Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Register for a dance class or event

• Purchase a class or membership

• Complete a registration form or liability waiver

• Contact us through our website or email

• Provide information necessary to participate in our classes

This information may include:

• Name

• Email address

• Phone number

• Class registration and attendance information

• Membership or purchase information

• Payment and transaction information

• Information you voluntarily provide through forms or communications

We do not intentionally collect or store your full credit card number or other complete payment-card information. Payments made through our booking and registration system are processed by third-party payment providers, including Stripe, and are subject to their applicable privacy and security practices.

2. Information Collected Automatically

When you visit behindthechoreo.com, certain information may be collected automatically by our website platform or third-party services used to operate the website.

This may include:

• IP address

• Browser and device information

• Pages visited

• Date and time of visits

• Referring website

• Basic website usage information

• Cookies and similar technologies

This information may be used to operate, secure, and improve our website.

3. How We Use Your Information

We may use the information we collect to:

• Process class registrations, purchases, and memberships

• Manage class bookings

• Send registration confirmations and receipts

• Send class reminders and other class-related communications

• Notify you about schedule changes, cancellations, or other important class information

• Respond to questions and requests

• Maintain business and transaction records

• Improve our website, classes, and services

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal obligations

At this time, we use the email addresses and phone numbers we collect primarily for registration, class-related, and other communications related to services you have requested. We do not currently use this information to send general promotional or marketing communications unless you separately provide consent to receive them.

4. Phone and Text Communications

If you provide your phone number when registering for a class or contacting us, we may use it to communicate with you regarding your registration, class schedule, cancellations, location changes, or other information related to services you have requested. Providing your phone number does not automatically mean that you have agreed to receive promotional text messages.

5. How We Share Your Information

We do not sell your personal information. We may share personal information with third-party service providers when necessary to operate our business and provide services to you. These providers may include:

• Payment processors, such as Stripe

• Class scheduling and registration platforms

• Website hosting and management providers

• Email and communication service providers

• Customer or contact management platforms

• Other service providers necessary to operate our website or provide our services

These providers may process your information on our behalf for the purposes for which their services are provided.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes

• Respond to valid requests from governmental or law-enforcement authorities

• Protect our rights, property, or safety

• Protect the safety of our students, instructors, or others

• Prevent fraud or other unlawful activity

6. Photos and Videos

Certain Behind the Choreo with Natalie classes or events may include photography or video recording for promotional, educational, or social media purposes. When photography or video recording is planned for a class, we may request your consent to be photographed or recorded and to use that content for Behind the Choreo with Natalie's promotional purposes, including on our website and social media platforms. Any separate photo or video consent provided during registration or before a class will apply to the uses described in that consent. If you have questions or concerns about a photo or video in which you appear, please contact us at [email protected].

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies that help the website function properly and may allow us to remember certain preferences or understand basic website usage. Third-party services integrated into our website may also use cookies or similar technologies as necessary to provide their services. You can control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including class registration, payment, and social media platforms. When you follow a link to or use a third-party service, that service may collect and process your information according to its own privacy policy. We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Your Privacy Choices

You may contact us to:

• Ask what personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information, subject to applicable legal or business recordkeeping requirements

• Ask questions about how your information is used

• Opt out of promotional communications, if applicable

Certain information may need to be retained when necessary for legal, accounting, transaction, safety, or other legitimate business purposes.

10. Data Security

We take reasonable steps to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet. Payment information submitted through our booking or registration system is processed by third-party payment providers, which maintain their own security measures and privacy policies.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies. When personal information is no longer reasonably needed, we may delete or anonymize it.

12. Children's Privacy

Our dance classes and services are intended for individuals 18 years of age and older. We do not knowingly provide our services to individuals under 18 or knowingly collect personal information from individuals under 18 through our website. If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information.

Terms & Conditions

13. Eligibility

Our dance classes and services are intended for individuals 18 years of age and older. By registering for a class or purchasing our services, you confirm that you meet this age requirement.

14. Registration and Payment

Advance registration is required for all classes unless otherwise stated. Your spot in a class is not guaranteed until registration and payment have been completed. By completing a purchase, you agree to provide accurate and current registration information.

All purchases are subject to the policies stated at the time of purchase, including any applicable cancellation, refund, or membership terms.

15. Class Purchases and No-Shows

Class purchases are valid only for the specific class or service selected at the time of purchase unless otherwise stated. If you register for a class and do not attend, your purchase may be forfeited and may not be eligible for a refund or transfer. Please review the specific class registration information for any additional policies that apply to that class.

16. Memberships

Memberships provide access to the classes and services specifically included in the membership purchased. Membership terms, including the number of classes included, billing frequency, and any applicable cancellation requirements, will be presented at the time of purchase. Memberships may not be shared or transferred to another person unless we expressly allow it. We reserve the right to modify or discontinue a membership offering. Any changes affecting an existing membership will be communicated to members as appropriate.

17. Class Locations and Schedule Changes

Class locations, dates, and times may occasionally change due to studio availability, scheduling circumstances, or other unforeseen circumstances. We will make reasonable efforts to notify registered participants of significant changes or cancellations using the contact information provided during registration. Participants are responsible for checking the class information and arriving at the correct location.

18. Participation and Conduct

Participants are expected to follow reasonable instructions from the instructor and comply with the rules of the studio or facility where the class takes place. We reserve the right to refuse participation or ask a participant to leave a class if their behavior is disruptive, inappropriate, threatening, discriminatory, or creates a safety concern for themselves or others.

19. Liability Waiver

Participation in Behind the Choreo with Natalie classes involves physical activity and inherent risks, including the possibility of injury. Participants are required to review and agree to our Liability Waiver before participating in classes. The Liability Waiver is separate from these Policies & Terms and applies to participation in our dance classes and activities.

20. Photos and Video Recording

Certain classes or events may be photographed or filmed. When applicable, participants will be informed of the photography or filming and may be asked to provide separate consent. Any applicable photo or video consent or opt-out procedures provided for a particular class will govern participation in that recording.

21. Website Use

The content on behindthechoreo.com is provided for general informational purposes regarding Behind the Choreo with Natalie, our classes, and our services. We make reasonable efforts to keep website information accurate and current but do not guarantee that all information will always be complete, accurate, or up to date. We reserve the right to update website content, class offerings, schedules, and pricing as needed.

22. Third-Party Services

We use third-party services to support certain aspects of our business, including payment processing and class registration. Your use of those services may be subject to the third party's own terms and privacy policies. We are not responsible for the independent practices, policies, or availability of third-party services.

23. Changes to These Policies & Terms

We may update these Policies & Terms from time to time to reflect changes to our business, website, services, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

24. Contact Us

If you have questions about these Policies & Terms or would like to make a privacy-related request, please contact us:

Behind the Choreo with Natalie
Email: [email protected]
Website: behindthechoreo.com

For privacy-related requests, please include "Privacy Request" in the subject line of your email.